77ace's Privacy Policy —
Your Data, Our Responsibility

77ace (https://77ace.ws) is an online Sports Betting and gaming platform built specifically for users in Bangladesh. This Privacy Policy ("Policy") applies to the main 77ace website, mobile application, and all related digital services.

The core purpose of our Privacy Policy is to keep you informed about how every piece of data you provide is handled. 77ace believes that your data belongs to you — we are simply its responsible custodians.

77ace only collects the information necessary to provide you with the best possible experience. We do not ask for anything beyond what is needed. The table below outlines the data we collect:

• The information you provide directly at registration is the most important and is linked directly to your account.
• 77ace never stores your full bank card number or CVV.
• Automatically collected data (such as cookies or log files) is not used in isolation to identify individual users.
• Documents submitted for KYC verification (national ID, passport) are stored in encrypted form.

77ace uses collected data only for specific and legitimate purposes. Everything we do with your information is fully transparent and in your best interest.

• Account Management: Your data is used to create, verify, and secure your 77ace account. Your mobile number and email are required for login, password resets, and two-factor authentication.
• Payment Processing: Financial information is used to process deposits and withdrawals via bKash and Nagad. Every transaction is verified against your registered number.
• Customer Support: When you contact support, we use your account information to resolve your issue as quickly as possible.
• Promotional Communications: Bonus offers, vouchers, and promotional messages are sent based on your preferences. You can opt out at any time.
• Fraud Prevention: Device and location data are analyzed to detect unusual transactions or suspicious login activity.
• Legal Obligations: Information is used as required to comply with government directives and financial regulatory requirements.
• Service Improvement: Your usage patterns are analyzed to make the 77ace platform more advanced and user-friendly.

77ace takes the sharing of your personal information with third parties very seriously. Below is a clear breakdown of when and with whom your information may be shared:

• Payment Providers: Limited financial information is shared with bKash, Nagad, or other approved payment gateways solely to process transactions.
• KYC Verification Services: Necessary information may be shared with trusted verification agencies to confirm your identity.
• Legal Authorities: Information may be disclosed in response to valid requests from courts, law enforcement agencies, or regulatory authorities.
• Anti-Fraud System: Data may be shared with specialized security services for analysis to prevent fraud and money laundering.
• Business Changes: In the event of a merger or acquisition, your data may be transferred after prior notice to you.

77ace uses industry-leading security technology to protect your data. Every step of data transmission and storage on our platform is protected by multiple layers of security.

• SSL/TLS Encryption: All data transmitted through the 77ace website and app is protected by 256-bit SSL encryption — the same standard used by banking systems.
• Encrypted Database: All stored personal data is held in encrypted databases. No unauthorized party can access this information.
• Two-Factor Authentication (2FA): OTP verification at login ensures your account remains secure.
• Regular Security Audits: 77ace's systems are regularly audited by third-party security experts.
• Access Control: Only authorized personnel can access data required for their specific roles.
• Data Backup: Your data is regularly backed up to secure servers to prevent any loss in the event of a technical failure.

The 77ace website and app use cookies and similar tracking technologies to enhance your browsing experience and make our services more relevant to you.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some 77ace features from working properly.

You have clear rights over your data at 77ace. We want you to remain fully in control.

• Right to Access: You can view the information stored in your account and request a copy at any time.
• Right to Rectification: Contact the support team to correct any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data. However, some data may need to be retained for a set period due to legal obligations.
• Right to Opt Out of Promotional Messages: You can unsubscribe from marketing emails or SMS at any time.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Lodge a Complaint: If you suspect a privacy breach, report it directly to support@77ace.ws.

The 77ace platform may occasionally reference third-party services. This Privacy Policy applies solely to 77ace's own platform.

• Third-party payment gateways (bKash, Nagad) are governed by their own privacy policies.
• 77ace is not responsible for how these third parties use your information.
• We recommend reading the privacy policy of any third-party service before using it.
• 77ace only works with trusted and verified payment partners.

77ace is strictly off-limits to anyone under the age of 18. Our platform is not directed at minors in any way, and we never knowingly collect personal information from children or teenagers.

• Age verification is mandatory at the time of registration.
• Any data belonging to a minor found in our system will be deleted immediately and the associated account will be closed.
• If a parent or guardian suspects their child is using 77ace, please contact us at support@77ace.ws.

77ace reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions of the policy are available from the support team upon request.
• The date of the most recent update will always be displayed at the top of this policy.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We take every complaint seriously.

77ace is always here to protect your privacy. Our privacy team is committed to responding to every message you send.